FAQ
Custom software FAQ
When is custom software worth it over standard solutions?+
Custom software is worth it whenever standard software forces you into compromises or expensive workarounds. Typical warning signs: processes get bent to fit the tool instead of the other way round, data is copied between systems by hand, licence costs rise for features nobody uses, or half the team maintains parallel spreadsheets because the official system is inconvenient. Tailored software maps your workflows exactly and grows with the company as it changes. It usually costs more upfront than a standard licence, but it saves time continuously, reduces errors and makes you independent of a vendor's product decisions. An honest assessment matters: where a good standard solution fits, I will recommend it. Describe your process and I will tell you frankly whether a custom build pays off.
Can you replace our spreadsheets with a proper application?+
Yes, replacing sprawling spreadsheet landscapes is one of the most common use cases for custom software. Excel is a great tool, but it hits its limits as soon as several people work simultaneously, data has to stay consistent or processes need approvals and history. Typical problems: version chaos by email, formulas breaking after restructuring, no access control, no record of who changed what. A web application with a central database solves this: everyone works on the same state, inputs are validated, roles and permissions control access and reports are generated at the press of a button. I migrate your existing data from the current spreadsheets, and onboarding stays manageable because the new interface mirrors your familiar workflows. Show me your most important spreadsheet and it will quickly become clear what the solution could look like.
Can the software connect to our ERP or CRM?+
Yes, integrations with existing systems are a fixed part of most projects. Modern ERP and CRM systems usually offer APIs for automated data exchange: master data, orders, contacts or documents then flow between systems without manual copying. Where no official interface exists, there is almost always a workable route, for example database access, file exports or automated imports. Before building, I clarify which data should flow in which direction, which system is the leading source and how error cases are handled, so no silent inconsistencies creep in. The goal: your team maintains data in one place only, and everything else happens automatically. Tell me which systems you use and I will assess the integration options concretely.
Who owns the code and the data, and what about GDPR?+
Both belong entirely to you: you receive the source code with full rights, and your data lives in your own database that you can access at any time. There is no proprietary platform locking you in and no licence that expires. Hosting follows your requirements: on servers in the EU, in your own data center or with a provider of your choice. I design for privacy from the start: role and permission concepts, encrypted transmission, data minimization and deletion policies are part of the architecture, not an afterthought. A data processing agreement is a matter of course if I run the operations. This independence is a core advantage over rented software: you decide about operations, further development and switching providers, not a vendor. If you have specific compliance requirements, we should discuss them before the project starts.
Can the project be funded through digitalization grants?+
Often yes, digitalization projects for small and medium-sized businesses are frequently eligible for funding in Baden-Württemberg and at the federal level. Programs typically support introducing new digital solutions, automating processes or improving IT security, which is exactly where custom software comes in. Important to know: most programs require the application to be submitted before the project starts, and conditions change regularly, so check the funding landscape early. I support you with what the application needs: a clean project description, a comprehensible effort estimate and clearly defined stages. The formal application and advice on individual programs are better handled by a funding consultant or your bank. You will find more background on my public-sector page and in the blog, or simply ask me directly.